Appointments

How to book one Odoo appointment

An appointment type is useless until one real slot can be booked and seen on a calendar.

By OdooMatrix Published 1 min read

Part of a complete guide

This task is one section of Odoo sales, website, and service: seven everyday tasks, with 6 related tasks on one page.

1. Create the type

Open Appointments and create a type with a duration and at least one person. If the app is missing, install it first.

2. Give that person hours

The person needs working hours that include the slot you will book. A person with no hours produces an empty booking page.

3. Book one slot

Open the booking link and reserve one slot in the name of a test contact.

4. Find it on the calendar

The meeting should sit on that person’s calendar at the time you booked. Cancel it afterwards so you do not leave a test meeting in the way.

5. Frequently asked questions

Why are there no slots?

The person has no working hours in that period, or the type has no one assigned.

Can two people book the same slot?

Not if the slot allows one meeting. The second person should see it gone after the first booking is saved.

Do I email the customer myself?

Use the confirmation the appointment sends only after outgoing email works. Otherwise the booking can exist with no message.

6. Related articles and next steps

Official reference

Menu labels vary with your Odoo version, installed apps, and permissions. Compare them with the Odoo 19 applications documentation when a label differs.

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